In Europe and Spain, data protection regulations are designed to protect your personal information of mandatory compliance for our entity; below, we detail those related to the WINT & LILA website.

Therefore, it is essential that you fully understand what we will do with the personal data we ask for.

This will make you transparent and in control of your data, with plain language and clear choices that allow you to decide what we do with your personal information.

Please, after reading this data protection information of Casalbor, if you have any doubts, do not hesitate to ask us.

Thank you very much for your cooperation.

Who are we?

What will we use your data for?

In general, your data will be used to interact with you, market our Casalbor products, provide our services, respond to your queries and send you quotes if you request them.

They may also be used for other activities, such as sending you advertising or promoting our activities and products.

Why do we need to use your data?

Your data is necessary to be able to relate to you and to be able to provide you with our services. In this sense, we will put at your disposal a series of boxes allowing you to decide clearly and efficiently about using your personal information.

Who will know the information we ask for?

In general, only the personnel of our entity who are duly authorised may know the information we request according to Casalbor’s data protection regulation.

Similarly, those entities that need access to it so that we can provide our services may know your personal information. For example, our bank will know your data if the payment for our services is made by card or bank transfer.

Likewise, those public or private entities to which we are obliged to provide your data due to compliance with any law will be aware of your information. For example, the Tax Law requires the Tax Agency to provide information on economic operations that exceed a certain amount. Group companies that provide us with management, advisory services, etc., may also access your data.

If, apart from the assumptions above, we need to disclose your personal information to other entities; we will previously request your permission through clear options that will allow you to decide.

How will we protect your data?

We are committed to exercising the protection of your Casalbor data with adequate security measures based on the risks involved in using your information.

For this, our entity has approved a Data Protection Policy, and annual controls and audits are carried out to verify that your data is safe.

Will we send your data to other countries?

World, some countries are safe for your data, and others are not so safe. For example, the European Union is a secure environment for your data. Our policy is not to send your personal information to any country that is not secure from the point of view of protecting your data.

If to provide the service, it is essential to send your data to a country that is not as secure as Spain, we will always request your permission in advance, and we will apply effective security measures that reduce the risks of sending your personal information to another country.

How long will we keep your data?

We will retain your data for the duration of our relationship and for as long as we are required by law. Once the applicable legal deadlines have expired, we will proceed to dispose of them in a safe and environmentally friendly manner.

What are your data protection rights?

You can contact us at any time to find out what information we have about you, rectify it if it is incorrect and delete it once our relationship has ended if this is legally possible.

You also have the right to request the transfer of your information to another entity. This right is called “portability” and can be helpful in certain situations.

To request these rights, you must make a written request to our address and a photocopy of your ID to identify you.

In the offices of our entity, we have specific forms to request these rights and offer our help for their completion.

To learn more about your data protection rights, you can consult the website of the Spanish Data Protection Agency (www.agpd.es).

Can you withdraw your consent if you change your mind later?

You can withdraw your consent if you change your mind about using your data at any time.

For example, suppose you were once interested in receiving advertising for our products or services but no longer wish to receive advertising. In that case, you can tell us through the form of opposition to the treatment available at the offices of our entity.

Where can you complain if you understand that your rights have been disregarded?

In case you understand that our entity has neglected your rights, you can file a claim with the Spanish Agency for Data Protection through any of the following means:

Filing a claim with the Spanish Agency for Data Protection does not entail any cost, and the assistance of a lawyer or solicitor is not necessary.

Will we build profiles about you?

Our policy is not to create profiles about the users of our services.

However, there may be situations where, for service, commercial or other purposes, we need to create information profiles about you. An example is using your purchase or service history to offer products or services adapted to your tastes or needs.

In such a case, we will implement adequate security measures that protect your information at all times from unauthorised persons who intend to use it for their benefit.

Will we use your data for other purposes?

Our policy is not to use your data for purposes other than those we have explained. If, however, we need to use your data for different activities, we will always ask for your permission in advance through clear options that will allow you to decide on this.